Your First Shower After Birth: How to Make It a Ritual, Not Just a Necessity
Your first shower after birth is a milestone no one prepares you for. Safety tips, bathroom setup, and how to make it a healing ritual — not just hygiene.
Order Cancellations
If you change your mind after placing an order, you may request a cancellation within 24 hours, provided your order has not yet been packed for dispatch from The SABI fulfilment centre.
To request a cancellation, please contact our Customer Care team - info@thesabi.co
Note, we are a small but mighty team. We aim to respond within 24 hours and will confirm whether cancellation is still possible.
Returns
If you are not completely satisfied with your purchase, you may return unused and unopened items within 14 days of receipt.
To be eligible for a return, items must:
- Be unused and unopened
- Be in original condition
- Be in original packaging
- Be suitable for resale
Unfortunately, we cannot accept returns for products that have been opened, used, damaged, or are not in resale condition.
Refunds for gifts can only be issued to the original purchaser.
Unless the item is faulty or damaged, the purchaser is responsible for the cost of return shipping.
As our products are consumable and personal-use items, we are unable to accept returns based on preference or results once opened.
If something isn’t right, please reach out to our team. While we cannot accept returns on opened items, we’re always happy to help and will do our best to find a solution.
Items not Eligable for Return
We are unable to accept returns for:
- Products purchased during promotions
- Purchases made through retail partners (please return directly to the retailer)
- Products returned without original packaging
- Products that have been used or show sign of damage
- Bundles returned partially (bundles must be returned as a complete set)
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photographic evidence of the damage. We will review and resolve this as quickly as possible.
Refunds UK & EU
For returns from the UK and EU, we will issue a refund for the product once the unused goods are received in their original condition. Original shipping costs and return postage are not refunded unless an item arrives damaged or incorrect.
